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Business Excellence Through Total Quality
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| Customer Satisfaction
Through Total Quality |
| Customer Focus |
Continuous Improvement |
People Involvement |
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Customer Satisfaction |
Process Focus |
Teamwork and Empowerment |
| Next
Intent Best Process |
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Operational Excellence |
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| Standard Operating Procedures |
| Stretch Goals |
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| Meeting Customer Commitment |
Cycle Time & Zero Defects |
On Time Delivery |
| Financial Performance |
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